Senior Officer, LMS & Technology Enhanced Learning

British University Vietnam (BUV) is the first and only international university in Vietnam authorised to award degrees from renowned UK universities: University of London, University of Staffordshire, University of Stirling, Arts University Bournemouth, Bournemouth University, and Manchester Metropolitan University. Established in 2009, BUV delivers a wide range of undergraduate and postgraduate programmes following UK academic standards.

BUV is rated 5 Stars by QS and institutionally accredited by the UK Quality Assurance Agency (QAA). With over 500 enterprise partners, 100% of BUV graduates are employed or pursue further study within three months of graduation.
Students study at a world class campus in Ecopark, developed with an investment of up to USD 165 million, offering modern facilities and an international-standard learning environment for more than 10,000 students upon completion.

To lead the administration, enhancement, and effective use of BUV’s digital learning environment, overseeing Canvas LMS operations and developing high-quality digital learning resources. The role combines learning technology administration with instructional design and content development responsibilities, ensuring reliable academic operations while creating engaging and effective learning experiences through multimedia, interactive content, and emerging educational technologies.

• Manage Canvas course deployment, from creating production sandboxes to deploying live courses. This includes maintaining efficient tracking and reporting processes and ensuring adherence to Canvas course template standards.
• Review and improve key operational processes and identify opportunities to automate manual administrative processes.
• Coordinate with Course Office to administer student and faculty enrolment, managing user account creation, roles, and permissions.
• Coordinate with Exams Office to ensure the accurate implementation of digital assessment support, including rubric creation, Turnitin integration, content validation, and faculty support.
• Generate user reports, analytics, and data exports as required.
• Collaborate with academic and professional staff to create, review, and improve digital learning resources and course materials across BUV online platforms.
  • Design, develop, and maintain engaging digital learning content using a range of educational technologies, including H5P, video, interactive activities, and multimedia resources.
  • Apply instructional design principles to enhance online and blended learning experiences, ensuring content is pedagogically effective, accessible, and aligned with learning outcomes.
• Support the quality assurance and continuous improvement of online learning environments and digital content.
• Identify Canvas-related skills gaps among faculty and students and collaborate with the Learning
• Design Team to develop training materials, guides, and support resources.
• Perform other duties as required. 

MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION

• Vietnamese national.
• A bachelor’s degree, preferably in Business, Foreign Languages, Design or Computing.
• 4 years of LMS administration experience
• Background in teaching, instructional design, or digital content creation

RELATED EXPERIENCE

• Video production / graphic design
• Basic knowledge of HTML, CSS, Javascript
• Interactive design tools
• Automation workflows

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

• Good team worker.
• Excellent written and verbal communication skills, both in English and Vietnamese.
• Excellent IT skills including Microsoft and Adobe suites

COMPETENCIES (BEHAVIORAL)

• High responsibility and flexibility
• Self-studying, self-development
• Careful
• Adaptable
• Reliable
• Attention to detail
• Pro-active and creative problem solving
• Initiative

• Highly competitive salary package (plus benefits), monthly remuneration start from 25,000,000 VND commensurate with qualifications/experience
• 13th month Tet bonus (for Vietnamese candidates)
• Annual cost of living adjustment and performance-based bonus
• Recognition & awards programmes
• 20 days annual leave, public holidays, and 5 days paid sick leave
• Healthcare plan (private accident, medical, and dental insurance, including annual health checks)
• Education support for staff, their dependents and immediate relatives
• Various staff events through the year (outings, year-end party, sports activities and other events)
• Onsite fitness and sports centre
• Opportunity to work within a professional and multi-cultural environment