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British University Vietnam

2022, International Hospitality Management

Nguyễn Trần Mai Anh

Customer Success Scale ManagerRightShip
Orange arrow sign with the word “RIGHTSHIP” in white capital letters.

Nguyen Tran Mai Anh, a BUV International Hospitality Management alumna, is now a Customer Success Scale Manager at RightShip, an Australian maritime technology company providing safety assessment, risk management and sustainability solutions. In her role, she manages customer accounts across APAC and EMEA.

Working with customers across different regions means understanding diverse needs, adapting to different working styles, and a constant focus on improving the customer experience. For Mai Anh, developing these skills started long before graduation. Her journey has taken her from student projects, early internships at BUV to her first full-time role, studying abroad and working in an international environment. Each experience brought new challenges, pushing her to adapt, grow and become more proactive in creating opportunities for herself.

Today, adaptability, resilience and a proactive mindset remain essential to how Mai Anh approaches her career, helping her navigate the transition from university to the workplace and take on new field with confidence.

Hear from Mai Anh as she share the skills that have helped her navigate new challenges and make the most of opportunities after graduation!
 

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