Student Administrative Support

BRITISH UNIVERSITY VIETNAM (BUV)

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London, University of Staffordshire, University of Stirling and Arts University Bournemouth. BUV is rated a 5 Star university of excellence by the world recognised QS organization and maintains a QAA IQR accreditation for its programmes.

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in Vietnam;
• Providing 5-star university campuses, learning spaces, and services;
• Including a compulsory personal and social growth program that prepares students for the future of life and work;

Established in 2009, BUV provides teaching for undergraduate and graduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

With a wide network of more than 300 enterprise partners in various fields, and 12-week internship programmes, BUV helps students gain professional knowledge and practical skills to meet employers’ requirements as well as be ready to develop their careers immediately after graduation.

Students study at BUV’s world class and state of the art campus in the Ecopark township. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognised as one of the best educational environments in Asia.

POSITION PURPOSE

The position of Student Administrative Support plays a pivotal role in ensuring the smooth operation of administrative tasks. The primary purpose of this position is to provide comprehensive support to students and faculty members, facilitating efficient communication and administrative processes.

AREAS OF RESPONSIBILITY

• Administrative Coordination: Coordinate administrative tasks such as maintaining student records, processing documentation, and organizing student-related events or activities. Ensure accuracy and compliance with established protocols.
• Communication Liaison: Facilitate communication between students, faculty, and administrative departments, conveying important information, announcements, and updates effectively. Respond promptly to inquiries via various communication channels.
• Resource Management: Manage resources such as equipment, and facilities to support efficient operations within the student administrative support area.
• Data Management: Maintain accurate and up-to-date databases and records related to student information, and administrative procedures. Generate reports and analytics to support decision-making processes.
• Support Services: Provide logistical support for student/parent-related activities, including orientation, workshops sessions. Collaborate with relevant stakeholders to ensure successful execution of events.

POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities)

• Bachelor’s Degree
• At least 01-year experience in the area of customer service/consultant from a multi-national organization
• Fluent in English and able to communicate with students and lectures entirely in English.
• Be meticulous and attentive to details.
• Can react quickly and solve difficult problems.
• Computer literacy in MS office applications (Words, Excel, Power Point, Outlook).

Desirable

• Possess working knowledge and is familiar with education systems of university/ school/ learning center.

COMPETENCIES (behavioral)

Essential

• Customer & service orientation
• Effective Communication
• Proactive
• Problem solving
• Teamwork

Desirable

• Relationship building & networking.
• Flexibility and cultural awareness.

Interested candidates should prepare an up-to-date CV and application letter indicating for which position you are applying. Please then select SUBMIT YOUR CV button on our JOBS AT BUV webpage or email to hr@buv.edu.vn. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

EQUAL OPPORTUNITIES AND DIGNITY AT WORK POLICY

All staff are expected to understand and enact the University’s commitment to ensuring equality and diversity in all activities. This commitment is enshrined in the BUV mission statement and our core values.

Every member of staff has a responsibility to ensure colleagues are treated with dignity and respect. The University is committed to creating a work environment for all staff that is free from harassment, intimidation and any other forms of bullying at work, where everyone is treated with dignity, respect and professional courtesy.

Submit Your CV