Senior Officer, University Quality Assurance

BRITISH UNIVERSITY VIETNAM (BUV)

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and other UK universities. BUV is rated a 5 Star university of excellence by the world recognised QS accreditor and is also recognised with a University-wide accreditation from the UK’s Quality Assurance Agency (QAA).

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in
• Providing 5-star university campuses, learning spaces, and
• Including a Personal and Social Growth (PSG) Program that prepares students for the future of life and

Established in 2009, BUV provides teaching for both undergraduate and postgraduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

Students study at BUV’s award winning campus in the Ecopark township near Hanoi. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognised as one of the best educational environments in Southeast Asia.

POSITION PURPOSE

The Senior Officer assists the Associate Manager in maintaining quality assurance and academic compliance across all accreditation projects and programme related procedures in alignment with Vietnamese regulations, quality accreditation standards and partner universities’ regulations.

AREAS OF RESPONSIBILITY

Quality accreditation:

• Coordinate quality accreditation, quality rating and ranking project activities, resources and information.
• Develop timeframes and monitor project procedure to meet deadlines.
• Liaise with relevant stakeholders to gather information, evidence and data, and ensure timely submission of accreditation materials.
• Develop and maintain an Evidence Management system as a source of accreditation materials.
• Assist in preparing paperwork in response to MOET audit and legal requirements.
• Work closely with the the Associate Manager, UCAQA and Deputy Head, ASSA to ensure that policies and procedures are closely followed in order to comply with quality accreditation, quality rating and ranking standards.

Compliance:

• Ensure all procedures related to discipline opening, programme opening, closing, programme amendment, review and extension carried out in compliance with MOET regulations and university regulations.
• Coordinate with faculty members and academic staff to gather information and meeting the timeline of discipline/programme procedures.
• Ensure necessary documents related to discplines and programmes completed for publication on the university’s website in accordance with MOET regulations.
• Prepare detailed reports and insightful analyses of academic data for partner universities and stakeholders.
• Assist in the development and review of policies and procedures that maintain the university quality accreditation and MOET compliance.
• Assist in the auditing procedure for compliance with MOET, partners and accreditation bodies for awards.

Senate operations:

• Take ownership and administer all aspects of meetings, including pre-meeting preparations, in-session facilitation, and post-meeting tasks, such as scheduling, meeting coordination, and documentation of meeting minutes.
• Supervise the governance and maintenance of Senate-related regulatory documents, including Terms of Reference (ToRs), resolutions, and official determinations, ensuring compliance with institutional and regulatory frameworks.
• Coordinate and manage the procedural execution of Senate elections, overseeing all logistical, administrative, and regulatory requirements to ensure integrity, transparency, and adherence to institutional policies.

 POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities)

Essential  

• Bachelor degree in Business Administration or equivalent
• Strong experience in quality assurance and compliance.
• Experience in policies and procedures development, revision, and documentation.
• Excellent English and Vietnameses verbal and written communication skills

Desirable

• Masters degree
• Working experience in multicultural environment, preferably in international organisations or foreign universities.
• Effective communication with colleagues to achieve team goals.
• Ability to analyse potential issues and deliver alternative solutions.
• Good project management skills with the ability to prioritise.
• Ability to handle multiple tasks within deadlines.
• Excellent written and verbal communication skills in English.
• Excellent IT skills – MS office applications (Word, Excel, PowerPoint, and Outlook).

 COMPETENCIES  (behavioural)

Essential

• Communicating Effectively
• Teamwork & Collaboration
• Inter-department Relationships
• Planning & Organising
• Problem Solving & Decision Making

Desirable

• Creative Thinking & Innovation
• Customer & Service Orientation

BENEFITS

• Highly competitive salary package (plus benefits) for Vietnamese and expatriate candidates depending on qualifications/experience;
• 13th month Tet bonus (for Vietnamese candidates);
• Annual cost of living adjustment;
• Annual salary increases and bonuses based on performance;
• Recognition & awards programmes;
• 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
• Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
• Education support for staff, spouse and children;
• Relocation allowance to cover visa/flights/initial days accommodation
• Support and assistance in work permit and visa application together with relocation to and settling into living and working in Vietnam;
• Transportation support;
• Various staff events throughout the year (outings, year-end party, sports activities and other events);
• Onsite fitness and sports centre;
• Opportunity to work within a professional and multicultural environment.

 APPLICATION

Interested candidates should prepare an up-to-date CV, a statement of teaching philosophy and an application letter indicating for which position they are applying. Please then select SUBMIT YOUR CV button on our JOBS AT BUV webpage or email to hr@buv.edu.vn. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

EQUAL OPPORTUNITIES AND DIGNITY AT WORK POLICY

All staff are expected to understand and enact the University’s commitment to ensuring equality and diversity in all activities. This commitment is enshrined in the BUV mission statement and our core values.

Every member of staff has a responsibility to ensure colleagues are treated with dignity and respect. The University is committed to creating a work environment for all staff that is free from harassment, intimidation and any other forms of bullying at work, where everyone is treated with dignity, respect and professional courtesy.

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