(Senior) Manager, Campus Facilities & Services

BRITISH UNIVERSITY VIETNAM (BUV)

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London, University of Staffordshire, University of Stirling and Arts University Bournemouth. BUV is rated a 5 Star university of excellence by the world recognized QS organization and maintains a QAA IQR accreditation for its programs.

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in Vietnam;
• Providing 5-star university campuses, learning spaces, and services;
• Including a compulsory personal and social growth program that prepares students for the future of life and work;

Established in 2009, BUV provides teaching for undergraduate and graduate programs. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

With a wide network of more than 300 enterprise partners in various fields, and 12-week internship programs, BUV helps students gain professional knowledge and practical skills to meet employers’ requirements as well as be ready to develop their careers immediately after graduation.

Students study at BUV’s world class and state of the art campus in the Ecopark township. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognized as one of the best educational environments in Asia.

POSITION PURPOSE

Under the general direction of the COO, this position is responsible for the renovation works and for campus daily operations in term of infrastructural, technical supervision and campus services.

These duties include but are not limited to supervise daily systems operations, periodical maintenance, faults’ identification, verification and handling, and other technical tasks as assigned by COO.

He is also responsible for the implementation and documentation of campus site safety plans and all operational standards and guidelines as well as campus operating standards, policies and procedures related to the outsourced services.

AREAS OF RESPONSIBILITY

• Assist COO to manage Construction Contractors, manage defects liability period (DLP) and other necessary tasks during transition of campus site from construction to operations.
• Assist COO to manage coordination works with Campus’ operational vendors. Communicate policies and procedures; discuss job problems, and vendors’ concerns with superior and vendors. Encourage development of habits and attitudes for improved performance and good employee attitudes. Direct, train, evaluate, and counsel all operational vendors’ personnel.
• Assist COO to manage and develop all services that serve daily operations activities in the campus; manage and guide the campus services team.
• Responsible for ensuring that the building systems are operated in the most efficient and effective manner especially as it relates to utility consumption and environmental responsibility. Implement a systematic program to promote energy awareness and conservation within the facility. Champion energy conservation programs to achieve maximum results from all concerning stakeholders.
• Provide support to COO in developing and monitoring approved departmental budget with proactive and active approach towards initiatives on cost efficiency.
• Provide supervision and is responsible for the implementation of all preventive maintenance and repair operations at the Campus facilities. Schedule emergency repair activities according to priority and the abilities of assigned personnel.  Provide technical advice, encouragement and instruction to vendors in such areas as electric theory, mechanical systems, hydraulic systems, and safety procedures.  Perform equipment inspections, note equipment condition, and ensure that proper maintenance is being performed in accordance with campus operation standards. Responsible for the implementation of the quality assurance program for all work performed by the department.
• Manage various facility programs and committees relating to assigned responsibilities such as safety, fire, pollution control, disaster and civil defense where required.
• Provide recommendation to COO in formulating campus policies and procedures to improve the services.
• Develop a plan and/or procedure for controlling, labelling, recording estimated life expectancy, maintenance and inspecting all capital and non-capital equipment within the facility. This plan includes a long-term maintenance capital plan.
• Recommend equipment purchases to replace obsolete equipment items and provide assistance in formulating long-range equipment replacement requirements and coordinates actions with contractors.
• Plan and schedule services of department. Establish standards and work methods; take steps to assure quality and quantity of performance, and evaluate results.  Establish plans for improving departmental work emphasizing efficiency and economy.
• Ensure that general safety, fire prevention regulations are enforced, and safe working habits are promoted throughout the facility. Ensure that all equipment is properly maintained and conforms to safety standards.
• Maintains an on-going self-improvement  program  to  keep  abreast  of  new  equipment, standards, codes, and maintenance procedures.
• Handle emergency circumstances in compliance with emergency procedures in the Campus.
• Responsible for assets inventory and controlling.
• Responsible for the implementation and promotion of the following:
• Ensure operational policies and standards.
• Ensure compliance with safety practices and standards.
• Perform related duties as required – a “can do, will do” attitude.
• Report to and collaborate with superior of the facility related issues and vendors’ related issues.
• Set and maintain a professional working environment.
• Assure good communication internally and externally.
• Develop goals for outsourced team members and self.
• Comply with employment laws and campus’ employment practices.

POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities)

Essential

• Bachelor’s degree in Engineering/ MEP is preferred
• 3+ year experience in building operations and/ or building maintenance.
• 3+ year experience in team management and contract management.
• Strong teamwork kills, coaching skills and training skills.
• Strong communication skills in Vietnamese and English.
• Ability to work with MS Word, Excel, Outlook and AutoCAD.
• Computer skills and building automation systems experience required.
• Working knowledge of energy conservation required, formal training preferred.

COMPETENCIES (behavioural)

Essential

• Strategic orientation & leadership
• Effective Communication
• Managing & develop people
• Planning & organising
• Problem solving & decision making
• Customer & service orientation
• Proactive and self-motivated.
• Result-driven individuals with positive can-do mind set.
• “Can do” attitude.

Interested candidates should prepare an up-to-date CV and application letter indicating for which position you are applying. Please then select SUBMIT YOUR CV button on our JOBS AT BUV webpage or email to hr@buv.edu.vn. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

EQUAL OPPORTUNITIES AND DIGNITY AT WORK POLICY

All staff are expected to understand and enact the University’s commitment to ensuring equality and diversity in all activities. This commitment is enshrined in the BUV mission statement and our core values.

Every member of staff has a responsibility to ensure colleagues are treated with dignity and respect. The University is committed to creating a work environment for all staff that is free from harassment, intimidation and any other forms of bullying at work, where everyone is treated with dignity, respect and professional courtesy.

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